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Frequently asked questions

Answers on our services, CC Matting, compliance, getting started and after the work.

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About SGH Services CC Matting Compliance Getting started After the work
01

About SGH

What does Sinar Global Hygiene specialise in?
SGH specialises in controlling and reducing contamination in commercial, industrial, healthcare and institutional sites. Services include contamination-control matting, antimicrobial surface treatment, indoor air quality assessment and surface contamination analysis. We also assess moisture and mould risk, and ventilation and airflow.
Which industries can you help?
Pharmaceutical and biotechnology plants, cleanrooms, controlled environments, semiconductor and microelectronics plants, and hospitals and healthcare. We also help food and beverage manufacturers, hotels, commercial buildings, and education and research sites.
Which areas do you cover?
We cover Peninsular Malaysia from our head office in Sentul, Kuala Lumpur. Home Hygiene covers the Klang Valley only.
02

Services

What is contamination control, and why does it matter?
Contamination control means preventing and managing unwanted particles, microbes and moisture. It matters most where cleanliness affects product quality, patient safety, production, compliance or reliability. We find how contamination gets in and set controls to match.
Do we really need specialised contamination control?
Yes, if your product quality, patient safety, compliance or equipment depends on cleanliness. Up to 80% of contamination in controlled environments enters at floor level, mainly through foot and wheel traffic (source). Without control, this shows up as batch rejection, failed audits or higher long-term costs.
Can SGH measure contamination as well as clean?
Yes. We test surfaces and site conditions to find sources and set a baseline. Then we check the fixes work, so you decide on evidence, not looks.
What is surface contamination analysis?
It tests surfaces for particles and microbes you cannot see. A surface can look clean and still be contaminated. We choose sampling points and test before and after treatment.
What is antimicrobial nano-coating?
It is a non-toxic antibacterial and antiviral surface treatment for lasting protection. It forms a layer that can help stop microbes growing on suitable surfaces. Suitability depends on the surface, setting and manufacturer's specifications.
How long does antimicrobial treatment last?
It depends on the coating, surface, conditions, cleaning and chemical exposure. Some systems last several months, while specialised uses may need other schedules. We recommend a programme for your site.
Can SGH assess indoor air quality (IAQ)?
Yes. Depending on scope, we measure temperature, humidity, carbon dioxide, particulate matter and more. You get clear findings and next steps.
Why check air quality if a building looks clean?
Because you cannot see poor air. Airborne particles, excess humidity, poor ventilation and high carbon dioxide can affect comfort, building performance and hygiene. An IAQ assessment catches these problems early.
Can SGH spot moisture and mould risks early?
Yes. We check for water getting in, condensation, humidity and poor drying that can lead to mould. You can then act before mould spreads.
What is ventilation and airflow evaluation?
It checks how well air moves through a building or controlled area. Poor airflow leaves stale spots, uneven conditions and contaminants that do not clear. We test it and recommend improvements, especially for controlled, healthcare, lab and manufacturing areas and busy buildings.
Your price is higher than general cleaning. Why?
You pay for specialist methods that stop contamination entering critical areas. These include waterless dry carpet cleaning, nano-coating, contamination-control matting and planned maintenance, aligned with ISO 9001:2015. Prices are not online: we quote after a site assessment, so you pay for what you need.
Can you work in sensitive or controlled facilities?
Yes. We already work in semiconductor, cleanroom, pharmaceutical, healthcare and data-centre sites. We follow each site's own access and safety requirements.
03

CC Matting

What is CC Polymeric Contamination Control Matting?
CC Polymeric Matting is a mat that traps particles carried in by shoes, wheels and equipment. Unlike peel-off mats, its permanently tacky polymer surface holds on to contaminants. It suits entrances and transition points.
How is CC Matting different from peel-off mats?
You clean and reuse CC Matting instead of replacing peel-off sheets. It works through multiple overstrikes, should last about 4 to 5 years and is fully recyclable. That can cut consumable costs, waste and maintenance.
Where should contamination-control matting go?
Typical spots are cleanroom entrances, gowning areas, airlocks, transition zones, production areas and laboratories. Pharmaceutical, healthcare and food sites use it too. We study how people, materials and equipment move, then recommend locations and layouts.
How well does CC Matting remove particles?
Per CC Matting information, it can retain up to 99.9% of foot- and wheel-borne particles. That covers sizes from over 100 microns down to the nanometre range. Results depend on location, traffic, cleaning, footwear, wheels and site conditions.
Must CC Matting be replaced when dirty?
No. You clean it by mopping and squeegee drying, which restores the tacky surface. Peel-off mats get thrown away once full.
04

Compliance

Do you have safety and technical documents?
Yes, and you can download our compliance dossier with all our certificates. SGH is ISO 9001:2015 certified for quality management. CC Matting jobs include Particle Collection Efficiency Test (PCET) reports.
Is your work environmentally friendly?
Yes, where relevant. Our cleaning services hold the MyHIJAU Mark from MGTC (Malaysian Green Technology and Climate Change Corporation). CC Matting is fully recyclable and our dry carpet cleaning is waterless.
05

Getting started

Can you build a hygiene programme for our site?
Yes. We learn your site, operations, risks and goals, then recommend services and scheduled work to fit.
How do you decide what our site needs?
We start with your problem and risk, not a default product. We assess your site, trace contamination pathways and set a baseline where needed. Then we recommend controls, put them in place, check performance and set up maintenance or monitoring.
How do we get an assessment or a quote?
Email enquiry@sghygiene.com.my, call +603 6187 6866 or use the form below. Tell us about your site, the problem and the area or system involved. For complex jobs, we usually assess the site first to give an accurate proposal.
Can you work without disrupting our operations?
Yes. We plan around your operating hours, access rules and site restrictions. For live production or healthcare areas, we agree timing and access with you in advance.
06

After the work

Do you only do one-off jobs?
No. We offer one-off assessments and planned programmes. Programmes cover assessment, treatment, maintenance, checks and follow-up, so you can plan ahead and avoid surprise costs.
Can you prove the results?
Yes, through testing. For CC Matting, we run PCET and tackiness tests with full reports, twice in year one, then yearly. For other work, we can test surfaces before and after treatment.

Have a hygiene or contamination problem?

Looking clean is not enough. We assess the risk and recommend the right solution.

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We provide an initial response within 24 hours. Site assessments are normally arranged within five working days, subject to location, access and project requirements.